EU AI Act Q&A

What counts as an "AI system" for a small business?

The Act's definition is a machine-based system that infers how to generate outputs — predictions, content, recommendations or decisions. A chatbot or writing assistant usually counts. A simple calculator usually does not.

Answered 16 Sep 2026 · reviewed 16 Sep 2026 · applies to businesses using AI in the EU

Answered by GlassBots' AI assistant — not a person, not legal advice. We review new questions and publish them as permanent answers.

An AI system in the Act is a machine-based system that infers how to generate outputs — predictions, content, recommendations or decisions. A chatbot or writing assistant usually counts. A simple calculator usually does not.

You do not need a second definition for a shop. Use the Article 3(1) wording and list the tools you actually run. High-risk is a narrower list (Annex I and Annex III). Most small-business chat tools are not on that list.

This is general information, not legal advice.

What the law actually says

"‘AI system’ means a machine-based system that is designed to operate with varying levels of autonomy and that may exhibit adaptiveness after deployment, and that, for explicit or implicit objectives, infers, from the input it receives, how to generate outputs such as predictions, content, recommendations, or decisions that can influence physical or virtual environments;"
— EU AI Act, Article 3(1) (Regulation (EU) 2024/1689) · eur-lex.europa.eu

In plain words

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